Damaged productUpdated a year ago

No worries! All of our items and accessories have a 1-year warranty, which means we’ll replace the damaged item within a year from the time of purchase*. To get a replacement, send us an email and send us your name, shipping address, order number (if available), and a picture of your damaged item.  Four exceptions: 

1. We can only issue a replacement if you provide a photo of the damaged item.
2. If gloves have been altered in any way (i.e. if you cut, shortened, or re-burned the strings or edges), we can’t replace the item.
3. We’re unable to replace lost or stolen items.
4. We can only issue a replacement if the item was purchased directly through our website. If it was purchased in store with one of our wholesale partners, you must contact the store so they can replace the damaged item for you.