What is your return policy?Updated a month ago
We want you to be happy with your Bee Gear purchase. If something isn't right, here's what you need to know about returns.
Return eligibility
- Items can be returned within 30 days of delivery.
- Products must be unused, unopened, and in their original packaging.
- Sale items and consumable products (honey, tea, cookies) are final sale and cannot be returned.
Refund details
- Refunds are processed within 7 business days after we receive and inspect the returned item.
- Refunds are issued to your original payment method.
- Original shipping costs are non-refundable unless the return is due to an error on our part (wrong item, defective product).
Exchanges
Need a different size for your Protective Suit, Jacket, or Gloves? We're happy to exchange for a different size, subject to availability. The same 30-day window applies.
Damaged or defective items
If your item arrived damaged or defective, please contact us within 30 days of delivery with a photo of the issue. We'll arrange a replacement or refund at no extra cost.